How long does delivery take?
Orders are normally processed within 1–3 business days. The estimated delivery window is shown on the product page and at checkout. Unless another timeframe is agreed, delivery will be within 30 days.
Is UK delivery free?
Free standard UK delivery
Where is my order dispatched from?
Orders may be fulfilled and dispatched by selected third-party suppliers or fulfilment partners. The customer retail contract remains with the legal business named on this website. Dispatch locations: china.
Can I cancel an online order?
For most goods, you may cancel from the date of order until 14 days after delivery. See the Cancellation Policy for the process and exceptions.
Can I return an item?
Most eligible goods can be requested for return within 30 days after delivery. Statutory rights for faulty goods are not limited.
How will I receive a refund?
Approved refunds are normally sent to the original payment method. Your payment provider controls the time taken to display the credit.
How do I contact support?
Email contact@smartfindshome.co.uk or telephone +447848115923 during Monday to Friday, 9:00–17:00 UK time.